In 2018, Southeast Health, a prominent healthcare provider in the southeastern United States, faced a critical shortage of skilled nursing staff. Consequently, they faced real challenges in managing their daily operations and could not provide high-quality patient care for a certain period. Despite their internal HR team's efforts, they could not attract the top and right talent to fill the critical positions.
Company Challenges
Southeast Health encountered several challenges during this period, as mentioned below.
1. Specialized Talent Gap
There was a pompous demand for specialized nurses with sufficient experience in critical care and specialized units like neonatal and intensive care. The limited availability of specialized talent made it difficult for Southeast Health to fill the vacant positions.
2· Turnover Rates
With the shortage of required nursing staff, turnover among the existing nursing staff reached critical levels, worsening the situation for the company to keep the operations running effectively.
3· Cost Management
As a result of a severe shortage of talent, the company started to fill the gaps by hiring temporary staff, leading to increased labor costs. Consequently, the company faced unprecedented pressure on the organization's financial resources. Also read this:: Unlocking the Benefits of Recruitment Process Outsourcing (RPO)
Solution
To address this long-standing challenge, the company finally partnered with staffing agencies like WorkTalent LLC to fill vacant positions. By partnering with a staffing agency, Southeast Health managed to implement the following recruitment strategies:
1· Enhanced Recruitment Campaigns
The staffing agency enhanced the recruitment campaign efforts beyond the local market and attracted qualified candidates nationwide. They focused on building a robust pipeline for specialized talent, ensuring a quick influx of top talent.
2· Data-Oriented Decision Making
The staffing agency exercised a data-oriented approach to make critical decisions, such as which positions are meant to be filled on a priority basis to maximize the impact of efforts. This approach helped the staffing agency to shortlist the high-priority roles to be filled immediately.
Results
The help of a staffing agency and the implementation of strategies brought wonderful results for Southeast Health.
3· Reduced Time-to-fill
The time required to fill all vacant positions decreased by 40%, allowing Southeast Health to meet the patient care demands effectively and efficiently.
4· Cost Savings
Filled positions freed the company from hiring temporary staff to meet their urgencies, leading to a 15% reduction in overall costs. The company reallocated the saved amount to retention efforts like staff training and mentorships.
Also Read this: How Are Staffing Agencies Using AI to Find Executives Faster?
Impact On Business Growth
This staffing strategy transformation brought tremendous benefits to Southeast Health's ability to deliver high-quality patient care. This overall improvement and stability contributed towards the business expansion as the company inaugurated new critical care units, bringing a 10% growth in patient admissions over the following year.
Conclusion
Southeast Health's case study demonstrates how a strategic partnership with a staffing agency can overcome workforce challenges, improving patient care and operation efficiency.
For organizations facing similar challenges, this case study provides a clear roadmap for leveraging the power of partnerships with staffing agencies. At WorkTalent, we work as an extension of your HR department to make sure your business is always ready to face such challenges.
Partner with WorkTalent LLC for top talent and a workforce that drives success. Get Started Today.
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